PRIVACY REQUESTS

Account Deletion & Data Requests

You can request deletion of your Speakly account and associated personal information.

HOW TO REQUEST DELETION

Email us from your registered account.

Speakly does not currently provide an in-app deletion control. Email us from your registered email address or include your registered mobile number so we can identify and verify the account.

Request Account Deletion

Privacy contact: support@joinspeakly.com

What to include

Subject: Speakly account deletion request
Registered email address or mobile number
Your name as shown on the account
A clear request to delete the account

What happens next

We may verify identity, restrict access while the request is processed, delete or anonymise eligible account information, and confirm completion through the available contact channel. Deletion is permanent and may remove profiles, preferences, history, and unused wallet access.

Information that may be retained

Transaction, accounting, fraud-prevention, safety, security, dispute, tax, and regulatory records may be retained where reasonably necessary or required by law. Retained information remains protected and is used only for the applicable purpose.

Before deleting

Review your wallet and resolve any open support or refund request. Unused wallet coins are handled under the Terms and Cancellation & Refund Policy and do not automatically become refundable because an account is deleted.